Wednesday, October 16, 2013

Another Successful Commercial Security System Installation


Kind words for our Commercial Installer Alan Bahling:
 
“Would you please pass along how happy we are with the choice of Al to install our new systems?  He has had some difficult wiring to do and he has done it speedily, without marring ceilings and walls. And most importantly, allowing our patient care functions to go on tranquilly. We really appreciate his work and we're very happy with the system components you recommended within our budget.”

Justine B. Corday - Orthopaedic Surgical Institute

Tuesday, October 15, 2013

Guardian Alarm Converts New Home Security Customer

Kudos to our Security Consultant Mark Gustin on converting another satisfied customer!

 "I just wanted to write and give a compliment to your company and our new security system. We switched from another company that we were having nothing but trouble with and what a difference it was dealing with Guardian. The salesman Mark, the installer and the equipment are all top notch. We have only been a customer for less than a week but we are very impressed so far." Joel W. - Bay City, MI

Thursday, October 10, 2013

Letter From ADT Customer On Why She Switched To Guardian Alarm

Tony Fisher
Guardian Alarm
Security Consultant
Dear Tony,

Thank you again for taking the time to discuss home security options last week. Per our discussion, I’d like to explain why we decided to switch to Guardian.

Our home was secured by Brinks Broadview 11 years ago and was transferred to ADT when they acquired Brinks. We had a great experience with Brinks, but once they were acquired by ADT we saw some dramatic changes. Calling customer service to inquire about a low battery or to ask a simple question became a long, drawn out ordeal. I was transferred multiple times because someone “special” had to handle my inquiry since I was a Broadview customer. The right hand had NO idea what the left hand was doing. No matter what they tell their customers, ADT and Brinks are not operating as one, unified company.

ADT lost a long-time customer (11 years) due to their inefficiencies and poor customer service. They have absolutely no interest in servicing their customers and made no effort to retain me as a customer when we contacted them to cancel our service.

On a more positive side, our new Guardian alarm system was installed today. Everything went well and we are looking forward to working with Guardian. We have received great customer service so far and we are especially pleased to support a local, family-owned business.

Best regards,

Lisa B. - Detroit, MI (10/9/13)

Wednesday, September 25, 2013

Customer Raves About Guardian Alarm Customer Service

"I have written to express my appreciation for the outstanding customer service that Ms. Corrine provided me approximately two weeks ago when I called in regards to a problem that I had with my bill. She was extremely professional and courteous. Employees like her are a valuable asset to your company." Doris H. - Detroit, MI (9/18/13)

Amazing Testimonial About Video Camera Security System


For more information about Guardian Alarm's video security systems, or any of their other services, visit their website or call 1-800-STAYOUT (782-9688).

Wednesday, September 11, 2013

Alan Placek Promoted to Sales Manager

We are pleased to announce that Alan Placek has been promoted to the Michigan Residential Sales Manager.

Alan has been with Guardian for over 4 years, working in both our commercial and residential sales departments. Alan has been one our top sales representatives during his time with Guardian. We are confident that Alan will guide the team to even greater success in the future.

Congratulations, Alan!
 
 

Friday, September 6, 2013

“I am a long time client of Guardian Alarm. I recently relocated and continued my service. Technician Brandon Robert completed my new service and activation. He was very professional, hard working, and courteous. Most of all, he completed all of my alarm needs with some additional recommendations. Brandon is knowledgeable and efficient. We appreciated his service and recommendations. Thank you Brandon and Guardian Alarm.” Ralph M. – Rockledge, FL

For more information visit Guardian's website.

Guardian Alarm of Florida offices in Lantana, FL