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| Alan Placek - Security Consultant |
"So often we only follow up when we have issues or negative
experiences with people/things. Every once in a while we have experiences that
warrant pointing out the other end of the extreme - people who go out of their
way for you and are exceptional in other ways. The good news is I am writing to
you regarding an experience that falls under the latter category.
I have been talking with Alan Placek over the last several
weeks to decide which alarm system was the best fit for us. Candidly, not only
did I speak with Alan but I also spoke with one of your competitors. We wanted
to be sure we were getting the best system for us. Since I am not looking to
shed negative light on anyone, I am intentionally not mentioning the other
company by name. Regardless, while the representative from the other company
was a nice guy, I did not feel that he was as knowledgeable or passionate about
the product as I hoped he would be. On the other hand, Alan was able to answer
all of our questions (even my tech/geeky questions) and he was able to present
all of the pros and cons of each of our options. Most importantly, I felt
comfortable with Alan's advice and I felt he was leading us in the right
direction. He was an absolute straight shooter and I appreciated that. Not to
mention, he was exceptionally passionate about your
product.
It was Alan's knowledge, experience, and
professionalism that made our decision easy. I want to thank you for having people like Alan and providing
excellent service on the sales side. I look forward to the similarly excellent
service that I am sure will come with us having our system installed and
monitored by you for many years to come."
