Guardian Maximum Achievement Award: National Employee of the Month

Kimberly Barry

Congratulations to Kim Barry, who is our Maximum Achievement Winner (the award we give our National Employee of the Month). Kim is in our HR Department and has been a key player in our new Guardian Workshop training initiative. Everyone at Guardian is incredibly appreciative of everything that she does!

Kim with (from left to right) David Crawford,
Alan Robertson and Jennifer James.

Letter from a very happy new home security customer!

Alan Placek - Security Consultant

"So often we only follow up when we have issues or negative experiences with people/things. Every once in a while we have experiences that warrant pointing out the other end of the extreme - people who go out of their way for you and are exceptional in other ways. The good news is I am writing to you regarding an experience that falls under the latter category.

I have been talking with Alan Placek over the last several weeks to decide which alarm system was the best fit for us. Candidly, not only did I speak with Alan but I also spoke with one of your competitors. We wanted to be sure we were getting the best system for us. Since I am not looking to shed negative light on anyone, I am intentionally not mentioning the other company by name. Regardless, while the representative from the other company was a nice guy, I did not feel that he was as knowledgeable or passionate about the product as I hoped he would be. On the other hand, Alan was able to answer all of our questions (even my tech/geeky questions) and he was able to present all of the pros and cons of each of our options. Most importantly, I felt comfortable with Alan's advice and I felt he was leading us in the right direction. He was an absolute straight shooter and I appreciated that. Not to mention, he was exceptionally passionate about your product.

It was Alan's knowledge, experience, and professionalism that made our decision easy. I want to thank you for having people like Alan and providing excellent service on the sales side. I look forward to the similarly excellent service that I am sure will come with us having our system installed and monitored by you for many years to come."

Business Security Employee Honored

For more information about Guardian Alarm visit www.guardianalarm.com or call 1-800-STAY-OUT.

Security Employees Awarded

Guardian employees from the Alarm, Guard and Medical Monitoring divisions were awarded at the annual "Maximum Achievement" banquet on May 9th at the Knollwood Country Club in West Bloomfield Township, MI. Videos of each winner were shown to the audience, and we've compiled them all into this playlist:

 

Employee of the Month: Larry Leizerman

Larry Leizerman has been with Guardian Alarm of Toledo for 3 years and has become an outstanding addition to their Installation Team. Larry has been a team player since the day he started working at Guardian.  He is always willing to help others, work late, and weekends. When finishing jobs early, he always picks up extra service calls. Many of Guardian's Service Techs have mentioned how they appreciate the extra time he takes to help their department!

Larry has become a “go to” Residential Installer.  If you have an issue, he has the answer. Larry has also started working on Commercial Installations as well and has recently obtained his Ohio Fire Alarm License.

Larry consistently goes the extra mile for Guardian's customers by demonstrating and answering questions to ensure they completely understand the use of their system. Larry makes customers feel like Guardian is providing them more than just a security system--that we care about protecting people and their property. Customers appreciate Larry's friendly, outgoing, positive, and “can do” attitude. His Supervisor, Joe Smith, has said that “if you’re looking for someone who’s an excellent representative for Guardian Alarm, Larry’s your man!”

Cincinnati Home Security Customer Raves About Service

Guardian Alarm of Cincinnati just received this great review via their website from a long time customer: “I just want to write and thank you for the service you have provided to us over the years. It is a pleasure. We have always had great service with everyone we have come in contact with when needed. Again thank you and please let everyone know what a great job they are doing.” Ron P. – Covington, KY

Excellent Home Security Installation

Wayne Mason
Guardian Alarm Installer

"I want to thank Guardian for the excellent customer service provided today by Wayne Mason. I was not able to be home during the install, so Wayne and I spoke over the phone several times during the process to work out issues. Because of my son's disability, access to the keypad is very important. Wayne took the time to insure proper location for my son.

Also, during the programming of the keypad, Wayne advised me that there was a problem with my wireless router password. Wayne offered to help with this as well. At my request, AT&T called my house to help Wayne change my password to something compatible with the keypad. Both my son and mother-in-law thought Wayne was very helpful and friendly. Please thank him again for me." Dave from Plymouth Twp., MI

For more information about Guardian Alarm visit guardianalarm.com or call 1-800-782-9688.